Terms & Privacy

Effective Date: 6/30/2026
Last Updated: 6/30/2026

Welcome to Chela Direct (“Chela Direct,” “we,” “us,” or “our”), a subscription-based listing service operated as an extension of The Daily Chela. By accessing, subscribing to, or using Chela Direct, you (“Customer,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

1. Description of Service

Chela Direct is a paid subscription service that provides access to curated listings, directories, opportunities, and related information made available through our platform, email communications, website, or affiliated channels.

We reserve the right to modify, add, remove, or discontinue any aspect of the Service at any time without prior notice.

We do not guarantee the availability, accuracy, completeness, quality, legality, or usefulness of any listing, opportunity, business, person, product, service, or third-party information presented through Chela Direct.

2. Eligibility

By using Chela Direct, you represent and warrant that:

  • You are at least 18 years old, or the age of majority in your jurisdiction.
  • You have legal capacity to enter into a binding agreement.
  • All information you provide is truthful, accurate, and current.
  • You will use the Service only for lawful purposes.

3. Subscription and Billing

Chela Direct is offered on a recurring subscription basis unless otherwise stated.

By subscribing, you authorize us and our payment processors to charge your selected payment method for:

  • Subscription fees
  • Applicable taxes
  • Any other authorized charges related to your account

Subscription fees are billed in advance on a recurring basis (e.g., monthly or annually depending on your selected plan).

Your subscription automatically renews at the end of each billing cycle unless canceled before renewal.

You are responsible for maintaining accurate and up-to-date billing information.

If a payment fails, we may:

  • Retry the charge
  • Suspend access
  • Terminate your subscription
  • Use collection efforts where legally permitted

4. Cancellation Policy

You may cancel your subscription at any time.

Cancellation stops future renewals but does not reverse charges already processed.

After cancellation:

  • Your subscription remains active until the end of your current paid billing period, unless otherwise stated.
  • No prorated refunds or credits will be provided.

To avoid future billing, you must cancel before your next billing date.

5. No Refund Policy

ALL SALES ARE FINAL.

By purchasing a subscription to Chela Direct, you acknowledge and agree:

  • Payments are non-refundable.
  • We do not provide full or partial refunds.
  • We do not provide credits for unused time.
  • We do not provide refunds for dissatisfaction, non-use, accidental purchases, failure to cancel, or misunderstanding of the Service.

This no-refund policy applies to all subscription plans unless required otherwise by applicable law.

6. Chargebacks and Payment Disputes

By subscribing, you agree not to initiate chargebacks or payment disputes for valid charges.

If you believe a billing error occurred, you must contact us first at support and provide us a reasonable opportunity to resolve the issue.

Initiating a chargeback or dispute for a legitimate charge may constitute a breach of these Terms.

We reserve the right to:

  • Contest chargebacks with evidence including:
    • Account activity
    • Login records
    • IP addresses
    • Subscription confirmations
    • Payment authorization records
    • Acceptance of these Terms
    • Usage history
    • Email communications
  • Suspend or terminate your access during investigation
  • Ban future purchases
  • Recover fees, dispute costs, collection costs, administrative costs, and attorney fees where legally permitted

Fraudulent or abusive chargebacks may be reported to payment processors, banks, collection agencies, and relevant authorities.

7. Customer Responsibility

You are solely responsible for evaluating any listing or opportunity accessed through Chela Direct.

We do not endorse, verify, guarantee, or warrant:

  • Any business
  • Any buyer or seller
  • Any advertiser
  • Any listed service provider
  • Any transaction arising from listings

Any dealings between you and third parties are solely between you and those third parties.

8. No Guarantees or Earnings Claims

Chela Direct provides information and access—not guaranteed outcomes.

We make no guarantees regarding:

  • Revenue
  • Leads
  • Sales
  • Clients
  • Employment
  • Partnerships
  • Business growth
  • Investment returns
  • Conversion rates
  • Response rates

Past results do not guarantee future performance.

Any examples, testimonials, case studies, or success stories are illustrative only.

9. Intellectual Property

All content provided through Chela Direct, including but not limited to:

  • Text
  • Branding
  • Logos
  • Graphics
  • Emails
  • Databases
  • Lists
  • Directory structures
  • Software
  • Designs

is owned by or licensed to Chela Direct and protected by intellectual property laws.

You may not, without written permission:

  • Copy
  • Reproduce
  • Resell
  • Redistribute
  • Scrape
  • Publish
  • License
  • Reverse engineer
  • Commercially exploit

any portion of the Service.

Unauthorized redistribution of listings or proprietary content may result in immediate termination and legal action.

10. Prohibited Conduct

You agree not to:

  • Use the Service unlawfully
  • Abuse or harass other users
  • Attempt unauthorized access
  • Circumvent payment systems
  • Share login credentials
  • Scrape or harvest data
  • Use bots or automation without permission
  • Misrepresent identity
  • Interfere with Service operations

We may suspend or terminate accounts for violations at our sole discretion.

11. Account Security

You are responsible for maintaining confidentiality of your login credentials.

You are responsible for all activities under your account.

Notify us immediately of unauthorized use.

We are not liable for losses arising from compromised credentials caused by your negligence.

12. Service Availability

We strive to provide uninterrupted service but do not guarantee continuous availability.

Chela Direct is provided on an “as is” and “as available” basis.

We may experience:

  • Downtime
  • Delays
  • Maintenance
  • Bugs
  • Security incidents
  • Third-party outages

We are not liable for interruptions.

13. Third-Party Services

The Service may include links, integrations, or references to third-party platforms, websites, services, products, or businesses, including payment processors.

We are not responsible for third-party content, policies, services, or actions.

Your use of third-party services is at your own risk.

14. Disclaimer of Warranties

To the maximum extent permitted by law, Chela Direct disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Reliability
  • Availability

We do not warrant that:

  • The Service will be uninterrupted
  • The Service will be error-free
  • Listings will be accurate
  • Listings will remain available
  • Results will meet your expectations

15. Limitation of Liability

To the fullest extent permitted by law, Chela Direct, The Daily Chela, and their owners, officers, employees, contractors, affiliates, partners, licensors, and agents shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Punitive damages
  • Loss of profits
  • Loss of revenue
  • Loss of data
  • Business interruption

arising from or related to the Service.

Our total liability for any claim shall not exceed the amount paid by you to Chela Direct during the three (3) months preceding the claim.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless Chela Direct and The Daily Chela from any claims, liabilities, damages, losses, and expenses (including attorney fees) arising out of:

  • Your use of the Service
  • Your breach of these Terms
  • Your violation of law
  • Your disputes with third parties

17. Termination

We may suspend or terminate your access immediately, with or without notice, for any reason including:

  • Violation of these Terms
  • Fraud
  • Abuse
  • Payment disputes
  • Suspected illegal activity

Termination does not eliminate your obligation to pay amounts already owed.

Sections intended to survive termination remain in effect.

18. Electronic Communications

By using Chela Direct, you consent to receive communications electronically, including:

  • Notices
  • Billing communications
  • Service updates
  • Marketing communications
  • Legal notices

Electronic communications satisfy legal notice requirements.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Delaware/United States], without regard to conflict of law principles.

Any dispute arising under these Terms shall be resolved exclusively in the courts located in [Delaware/United States].

You waive objections to venue and jurisdiction.

If permitted by law, you agree disputes shall be resolved on an individual basis only, and not as part of any class action or representative proceeding.

20. Changes to Terms

We may update these Terms at any time.

Updated Terms become effective upon posting or publication.

Continued use of Chela Direct after changes constitutes acceptance of the revised Terms.

21. Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.

22. Entire Agreement

These Terms constitute the entire agreement between you and Chela Direct regarding the Service and supersede prior communications or agreements.

23. Contact

For questions regarding these Terms, contact:

Chela Direct
c/o The Daily Chela
Email: Contact here

24. Binding Arbitration

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, Chela Direct, or the use of the Service shall be resolved through final and binding arbitration, rather than in court, except for matters that may be brought in small claims court or claims involving intellectual property enforcement.

Arbitration shall be conducted by a mutually agreed arbitration provider or, if no agreement is reached, by a recognized arbitration provider in Delaware/United States], under applicable arbitration rules.

The arbitration shall be conducted by a single arbitrator.

The arbitrator shall have exclusive authority to resolve disputes regarding:

  • Interpretation of these Terms
  • Enforceability of these Terms
  • Arbitrability of claims

Judgment on the arbitration award may be entered in any court with jurisdiction.

By agreeing to arbitration, you knowingly waive the right to:

  • A trial by jury
  • Participate in traditional court proceedings
  • Certain discovery procedures available in litigation

Nothing in this section prevents Chela Direct from seeking injunctive or equitable relief in court for:

  • Intellectual property infringement
  • Unauthorized access
  • Misappropriation of proprietary data
  • Fraud or abuse of the Service

25. Class Action Waiver

To the fullest extent permitted by law, you agree that any dispute with Chela Direct shall be brought solely in your individual capacity and not as:

  • A plaintiff in a class action
  • A class representative
  • A member of a collective action
  • A participant in private attorney general proceedings

You waive any right to participate in class, collective, consolidated, or representative proceedings.

Unless both parties agree otherwise, the arbitrator may not consolidate multiple claims.

26. Automatic Renewal Disclosure

By purchasing a subscription, you acknowledge and agree:

  • Your subscription automatically renews at the end of each billing period unless canceled
  • You authorize recurring charges to your payment method
  • Charges will continue until cancellation
  • Cancellation prevents future renewals only
  • Previous charges remain non-refundable

You may cancel at any time through your account settings or by contacting support at [see previous contact info].

For customers residing in jurisdictions with automatic renewal laws, including California, applicable statutory rights remain in effect.

27. Privacy Policy

Your privacy is important to us.

By using Chela Direct, you acknowledge that we may collect, process, store, and use information including:

  • Name
  • Email address
  • Billing details
  • Device information
  • Browser information
  • Usage activity
  • IP address
  • Transaction history

We may use this information to:

  • Provide and improve the Service
  • Process payments
  • Prevent fraud
  • Investigate abuse
  • Enforce these Terms
  • Communicate with customers
  • Comply with legal obligations

We implement commercially reasonable safeguards but cannot guarantee absolute security.

By using the Service, you acknowledge the inherent risks of transmitting information online.

Please review our separate Privacy Policy for full details.

28. User-Submitted Listings / DMCA / Takedown Policy

If Chela Direct allows users, partners, advertisers, or third parties to submit listings or content, you represent and warrant that you own or control all necessary rights to submit such content.

You agree not to submit content that:

  • Is false or misleading
  • Infringes intellectual property rights
  • Violates privacy rights
  • Is defamatory, unlawful, or fraudulent
  • Contains malicious code or harmful content

Chela Direct reserves the right to remove content at any time without notice.

Copyright Complaints / DMCA Notices

If you believe content on Chela Direct infringes your copyright, submit a written notice containing:

  • Identification of the copyrighted work
  • Identification of the allegedly infringing material
  • Your contact information
  • A statement of good-faith belief of unauthorized use
  • A statement under penalty of perjury that your claim is accurate
  • Your physical or electronic signature

Send takedown notices to: [Insert DMCA Email]

We reserve the right to remove allegedly infringing content and terminate repeat infringers.

29. Force Majeure

Chela Direct shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including:

  • Natural disasters
  • Power outages
  • Internet failures
  • Cyberattacks
  • Labor disputes
  • Government actions
  • War
  • Pandemic
  • Third-party service failures

Performance obligations are suspended during such events.

30. Anti-Fraud / Abuse Protection

We reserve the right to investigate suspicious activity, including:

  • Payment fraud
  • Account sharing
  • Multiple failed payments
  • Chargeback abuse
  • Bot activity
  • Unauthorized scraping
  • Credential sharing

We may request identity verification, additional payment verification, or proof of authorization before granting or restoring access.

Failure to cooperate may result in suspension or permanent termination.

31. Subscription Acknowledgment

By purchasing a subscription to Chela Direct, you expressly acknowledge that:

  • You have read these Terms in full
  • You understand the recurring billing structure
  • You understand the cancellation policy
  • You understand that all purchases are final
  • You agree that subscription fees are non-refundable
  • You consent to electronic acceptance of this agreement

Checking the purchase box, clicking “Subscribe,” completing payment, or accessing the Service constitutes legally binding acceptance of these Terms.

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